Contact

Get in touch

Whether you're a homeowner with a question, an installer looking to partner, or a journalist on deadline — we're here.

Frequently Asked Questions

How quickly will I hear back?

Most inquiries get a response within 24 hours during business days. Partnership and press inquiries may take up to 48 hours.

I found a bug or something broken on the site.

Please email us with the URL, what you expected to happen, and what actually happened. Screenshots help. We take bug reports seriously.

Can I use TrySolar's simulator on my own website?

Yes — we offer white-label integration for solar professionals. Reach out via the Installer Partnerships channel above and we'll walk you through it.

Do you have a physical office I can visit?

We're a fully remote team distributed across multiple time zones. All communication is handled via email.

TrySolar is operated by Vertikal TD Limited (Hong Kong). We are a remote-first team with no physical office for visits. All communication is handled via email.